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Operational resilience in the context of DORA: challenges and opportunities
In this blog post, we look at how companies can increase their operational resilience, what role tools and processes play and how iSYS can support you.
What is operational resilience?
Operational resilience describes a company’s ability to remain operational despite unforeseen events. This includes robust IT systems, efficient emergency plans and strong risk management. DORA supplements this concept with specific requirements:
1. Third party ICT risks: management and monitoring of risks posed by external providers (Articles 28-44).
2. ICT risk management: identification, assessment and mitigation of IT risks (Articles 5-16).
3. ICT incident management: obligation to report significant incidents to competent authorities (Articles 17-23).
4. Digital resilience testing: regular testing to assess system resilience (Articles 24-27)
DORA: New challenges for IT
DORA not only requires companies to implement technical solutions, but also a comprehensive strategy that encompasses processes and governance. Companies are faced with the following challenges:
1. Complexity of the IT landscape
Modern IT systems consist of a large number of components that are networked with each other. A weak point can have far-reaching consequences. A comprehensive system analysis is essential here.
2. Continuous monitoring
Systems must not only be analysed once, but also monitored continuously. Application Performance Management (APM) tools play a central role here in recognising anomalies at an early stage and reporting incidents promptly in accordance with DORA specifications.
3. Requirements for third-party providers
Companies are increasingly reliant on external IT service providers. DORA therefore requires strict management of third-party risks in order to ensure resilience here too.
The path to resilient IT systems: Our approach
1. System analysis
The first step is a detailed audit of your IT landscape. We use proven methods such as ATAM (Architecture Tradeoff Analysis Method) and quality storming to identify weaknesses and potential risks.
2. Customised solutions
Every company is unique – and this also applies to IT. That’s why we develop needs-orientated concepts for testing and monitoring that are precisely tailored to your requirements.
3. Test planning and implementation
Based on the results of the analysis, we create a comprehensive test plan. This includes code and vulnerability analyses, end-to-end tests as well as load and performance tests. Our goal: an IT infrastructure that not only fulfils the DORA requirements, but is also sustainably resilient.
4. Monitoring and continuous improvement
We use modern monitoring solutions to monitor your systems in real time, recognise anomalies and ensure that all incidents are reported in accordance with regulations. At the same time, we identify optimisation potential and support you in the further development of your IT.
Added value through operational resilience
A DORA-compliant and resilient IT system offers companies numerous advantages:
- Increased reliability: minimisation of business interruptions.
- Regulatory compliance: Compliance with legal requirements and avoidance of sanctions.
- Increased efficiency: better performance thanks to optimised systems.
- Building trust: Strengthening customer confidence through
Our expertise: Your advantage
As an IT service provider with many years of experience in software development and IT consulting, we accompany you on the path to DORA compliance. Our experts support you from the initial analysis through to continuous system monitoring. Together, we ensure that your IT is not only legally compliant, but also future-proof.
Would you like to find out more about how we can make your IT fit for DORA? Contact us for a non-binding consultation. We look forward to getting to know you!